FREQUENTLY ASKED QUESTIONS

Order Placement

Yes, we would be happy to collaborate with you on custom orders. Please email orders@stradleydavidson.com or contact Diana and Shea directly. Custom orders are subject to different payment terms and cancellation policies.

Browse our products and simply request a quote through our website, or email us at orders@stradleydavidson.com. You will receive an email from a member of our team with your rental quote. From there, we will work with you to confirm your rental order. Please note that availability of linens is not guaranteed until a quote has been converted to an order.

No. There is no minimum order, and we gladly supply linens for every event size from intimate gatherings and social soirees, to weddings and corporate programs. We do, however, require a $1,000 minimum to qualify for local delivery and pick up services.

A 50% deposit is required to convert from a rental quote to a confirmed rental order. Final payment is due (10) days prior to the event date. The Final Confirmation Date can be found on the rental order.

Rental orders cancelled after the Final Confirmation Date found on the rental order, or 10 days prior to the event date, will result in the forfeit of your deposit. Cancellations made less than 5 business days prior to the event will be charged in full. See Terms & Conditions.

Delivery Process

Yes! We are proud to offer these services in the Charleston, South Carolina area. To qualify for this service, a $1,000 order minimum is required. Please contact our team for more information!

The standard rental period is up to three days, and the exact rental dates can be found on each order. Linens are considered late if not shipped back on the first business day after the event. If you need to keep the linens longer, please let us know ahead of time to avoid extended rental fee charges.

Your order will be shipped directly to you! Please ensure the “Ship To” location on your order is able to accept deliveries. You can expect your order to arrive in boxes via shipping carrier a few days prior to your event. Please hold onto the black bags found inside the box for returns after the event. We kindly ask that you recycle the shipping box.

Pricing Information

Yes. Full rental fees will be charged for all linens provided, as the products were out of our inventory and unavailable for other clients. These unused linens will still need to be laundered for sanitary reasons as well.

At this time, Stradley Davidson table linens are only available for rent. If you're interested in purchasing similar home goods as a keepsake from your event, or to simply refresh your home, please check out our new retail division, Scraps by Stradley Davidson!

Pricing varies for each of our linen lines, depending on the linen size, fabric, and weight. Please request a quote through our website, or email orders@stradleydavidson.com for pricing.

Return Process

For shipping returns, please place all linens in the Stradley Davidson black bags provided and schedule a pick-up on the first business day after the event using the pre-paid return label attached to your return bag(s). Detailed instructions will be included inside each order.

Please do not launder or attempt to clean your linens under any circumstance. Simply make sure linens are free of food, floral, or miscellaneous debris before placing in bags. If linens are wet or damp, we ask that you air-dry before returning to avoid mildew damage which will result in damage fees.

Stradley Davidson will charge a replacement fee for missing items, and damaged items that are no longer in such a condition to be rented again. Although it is rare that linens are damaged beyond the point of repair or laundering, common damages include but are not limited to - mildew, burns, candle wax, stains, excessive soil and tears.

Linen Size Guide